Helen gets 5 stars from me. She designed my kitchen while working for another company. Her design turned out great. However, halfway through my project, the company went out of business and just dropped me, leaving me with the most important part of the installation to do and so many details. Even though Helen had moved on, she continued to help me with my project, was here whenever I had a problem and saw it through to the end, on her own time, with no extra charge to me. Helen was so empathetic; every time she arrived at my home to resolve an issue for me, she would assure me she would be available until the project was completed. This alleviated my stress level considerably. Helen always returned my phone calls and was very professional at all times when she dealt with me or anyone else involved in my project. I have seen some of Helen’s bathroom and kitchen designs and can attest she is a top notch designer, with attention to detail. 5 stars are not enough for her and she would be my number 1 choice for any kitchen or bathroom design in the future.
A friend of mine referred me to the Design Loft when I mentioned that we were planning a remodel. We met with the owner Hellen Hsieh and I am so happy that we did. My husband and I are expanding our current Mountain View home. We wanted to add on about 700 sq ft but we couldn’t decide if we should remodel the existing structure or focus on adding on a new great room in the back of the house. Hellen has provided us with many, many options to help us decide what would be the most economical and feasible plan. She is a pleasure to work with and has been patient with all of our revisions and requests. She is flexible and very accommodating with our meeting dates and times. What has impressed me most is her understanding of the build process which includes the contractors needs, the city requirements, realistic costs and time estimates, appliance installation prerequisites and inspection requirements. As a designer, she is very creative and knowledgeable of new trends. Hellen also supports the selections and style we feel most comfortable with. Most importantly she has been conscious and respectful of our budget constraints. I am extremely pleased with Design Loft and their services and professionalism. Definitely 5 stars!!
When we first met Hellen Hsieh, we were very impressed with her knowledge, professionalism and friendliness. She is not only an expert in interior design, but also a good partner who understands the style and the design that works best for her clients. Hellen provided excellent service and guidance throughout the entire home decoration project. She was always very responsive when we needed her and had always given us her sincere and honest opinions. My husband and I both work full time and have very little time and experience in home decoration. Hellen took the time to understand our preferences and style. She has the ability to create a design that suits our style based on our desires and her expertise. Hellen researched thoroughly to provide us the best choices on the styles, color, fabrics and prices which saved us a great deal of time and trouble. Hellen decorated our home as it was her own. She never once pushed us into any decisions and had always guided us through the entire decoration project with our best interest at heart. Every time when our friends compliment how beautiful our home is decorated, we could not have been more pleased for the great job that Hellen had done.
Hellen at Design Loft designed two bathrooms and a kitchen for our home. She is exceptionally talented and prides herself on “not repeating the same design twice”, which leads to a one-of-a-kind final project for the client. During the kitchen design, she took into account our need for lots of storage and our love for gourmet cooking. She was willing and confident enough to think out of the box when it came to the traditional kitchen triangle.
She placed the refrigerator out of the recommended parameters in order to accommodate the traffic flow of four teenagers constantly opening the unit. This decision was one of the best! Also, Hellen designed a five foot run of countertop at a 42″ height, which is ergonomically superior for a very tall family. Hellen is creative and up-to-date on all the current trends and projects. She takes into account budgetary constraints, has a wonderful demeanor and works seamlessly with contractors. We are currently working with Hellen on a master bath design.
We hired designer Hellen Hsieh when we decided to remodel our kitchen. Hellen provided us with a great design that matched our contemporary style. She worked also recommended the custom cabinet manufacturer and dealt with them directly to get our cabinets; this wasn’t an easy task as not only were our cabinets custom but so were our appliances. She also helped us with additional ideas on other changes in the house, which included paint colors throughout the different rooms in the house, and a layout design for our family room. Hellen was very easy to work with; she was thorough with all of her deliverables and gave us ideas on variations of things we wanted.
I have worked with Hellen Hsieh and her staff on multiple projects for over four years. Throughout each project Hellen has maintained her professionalism and focus on the end result. She has good design sense, but also good people sense and helps clients enjoy the design process without becoming overwhelmed with all of the available design and product choices.
No project is without its challenges and how one deals with them does much to determine the final outcome of the project. Hellen has a positive attitude, solicits input from all affected parties and works together to find the best solution to issues. She is creative, forthright and accessible.
As a contractor, I appreciate her knowledge of building construction and as a client you will appreciate her ability to listen closely and turn your words into design ideas with beautiful results.