Helen gets 5 stars from me. She designed my kitchen while working for another company. Her design turned out great. However, halfway through my project, the company went out of business and just dropped me, leaving me with the most important part of the installation to do and so many details. Even though Helen had moved on, she continued to help me with my project, was here whenever I had a problem and saw it through to the end, on her own time, with no extra charge to me. Helen was so empathetic; every time she arrived at my home to resolve an issue for me, she would assure me she would be available until the project was completed. This alleviated my stress level considerably. Helen always returned my phone calls and was very professional at all times when she dealt with me or anyone else involved in my project. I have seen some of Helen’s bathroom and kitchen designs and can attest she is a top notch designer, with attention to detail. 5 stars are not enough for her and she would be my number 1 choice for any kitchen or bathroom design in the future.
A friend of mine referred me to the Design Loft when I mentioned that we were planning a remodel. We met with the owner Hellen Hsieh and I am so happy that we did. My husband and I are expanding our current Mountain View home. We wanted to add on about 700 sq ft but we couldn’t decide if we should remodel the existing structure or focus on adding on a new great room in the back of the house. Hellen has provided us with many, many options to help us decide what would be the most economical and feasible plan. She is a pleasure to work with and has been patient with all of our revisions and requests. She is flexible and very accommodating with our meeting dates and times. What has impressed me most is her understanding of the build process which includes the contractors needs, the city requirements, realistic costs and time estimates, appliance installation prerequisites and inspection requirements. As a designer, she is very creative and knowledgeable of new trends. Hellen also supports the selections and style we feel most comfortable with. Most importantly she has been conscious and respectful of our budget constraints. I am extremely pleased with Design Loft and their services and professionalism. Definitely 5 stars!!
When we first met Hellen Hsieh, we were very impressed with her knowledge, professionalism and friendliness. She is not only an expert in interior design, but also a good partner who understands the style and the design that works best for her clients. Hellen provided excellent service and guidance throughout the entire home decoration project. She was always very responsive when we needed her and had always given us her sincere and honest opinions. My husband and I both work full time and have very little time and experience in home decoration. Hellen took the time to understand our preferences and style. She has the ability to create a design that suits our style based on our desires and her expertise. Hellen researched thoroughly to provide us the best choices on the styles, color, fabrics and prices which saved us a great deal of time and trouble. Hellen decorated our home as it was her own. She never once pushed us into any decisions and had always guided us through the entire decoration project with our best interest at heart. Every time when our friends compliment how beautiful our home is decorated, we could not have been more pleased for the great job that Hellen had done.
Hellen at Design Loft designed two bathrooms and a kitchen for our home. She is exceptionally talented and prides herself on “not repeating the same design twice”, which leads to a one-of-a-kind final project for the client. During the kitchen design, she took into account our need for lots of storage and our love for gourmet cooking. She was willing and confident enough to think out of the box when it came to the traditional kitchen triangle.
She placed the refrigerator out of the recommended parameters in order to accommodate the traffic flow of four teenagers constantly opening the unit. This decision was one of the best! Also, Hellen designed a five foot run of countertop at a 42″ height, which is ergonomically superior for a very tall family. Hellen is creative and up-to-date on all the current trends and projects. She takes into account budgetary constraints, has a wonderful demeanor and works seamlessly with contractors. We are currently working with Hellen on a master bath design.
We hired designer Hellen Hsieh when we decided to remodel our kitchen. Hellen provided us with a great design that matched our contemporary style. She worked also recommended the custom cabinet manufacturer and dealt with them directly to get our cabinets; this wasn’t an easy task as not only were our cabinets custom but so were our appliances. She also helped us with additional ideas on other changes in the house, which included paint colors throughout the different rooms in the house, and a layout design for our family room. Hellen was very easy to work with; she was thorough with all of her deliverables and gave us ideas on variations of things we wanted.
I have worked with Hellen Hsieh and her staff on multiple projects for over four years. Throughout each project Hellen has maintained her professionalism and focus on the end result. She has good design sense, but also good people sense and helps clients enjoy the design process without becoming overwhelmed with all of the available design and product choices.
No project is without its challenges and how one deals with them does much to determine the final outcome of the project. Hellen has a positive attitude, solicits input from all affected parties and works together to find the best solution to issues. She is creative, forthright and accessible.
As a contractor, I appreciate her knowledge of building construction and as a client you will appreciate her ability to listen closely and turn your words into design ideas with beautiful results.
2019 Full House Remodel
What a wonderful experience! We finished our full house and kitchen remodel 6 month ago with Design Loft Company, Hellen was an absolute joy to work with throughout the project! She’s very professional, has good taste and detailed oriented. She understood my needs, worked us through the design process, our kitchen is beautiful. Hellen designed a perfect space and worked well with our contractor, it looks beautiful and we are thrilled. I highly recommend Design Loft Company to others looking for high quality products and knowledgeable design service for their home.
August 2019 Full House Remodel
We hired Helen and her team to help us design a full rip and replace remodel of our 4BR home this past year. We were very pleased with the results. She was very patient and professional throughout the entire process, accommodative in incorporating our ideas and preferences within her designs and made great recommendations on materials/vendors to use. We highly recommend her for any full-scale renovation projects.
I hired Hellen to help with many parts of the remodel, starting from the plans drawing and layout, to design and material choices for the bathroom and kitchen. She and her team listenwell and tries to preset the best options based on many considerations and sometimes conflicting desires. She is a good resource for information, communicates clearly, and responds in a timely manner.
Hellen has helped us complete several projects in our home over the last several years. She has been wonderful from beginning to end in each of the projects. She has been truly amazing in creating wonderful spaces and design for our home. Each space that she created in our home is much loved and very well used by our family of 5, with 3 kids ages 9-15, from our new family room space to laundry room converted to office/guest room space. The spaces are much admired and loved by our visiting relatives, friends and guests. She is incredibly creative but also practical and solution focused. She is patient and listens well and balances our utility, timeline, budget needs with her creative vision for the space design. She is a professional whohas a sense of calm that translates to her space design. It has been amazing working with her over the years.
We are very happy to have Hellen and her team helped us with our remodeling project. Hellen listens to our ideas and identified our style then added her artistic design to make the house uniquely ours. We particularly loved all the lighting that Hellen has added to our house making the house feel so much larger yet warm and welcoming. We look forward to enjoying the house for many years to come.
July 2018 / Kitchen Remodel
We hired Hellen to do a complete remodel of our kitchen. The job was extensive since it required taking down a wall, installing new appliances, new pantry, and moving the location of the sink. Hellen and her staff were exceptional. She has a knack for quickly recognizing the customer’s taste and requirements and the result is a kitchen that we absolutely love. Hellen is excellent with her follow-through and was always available to help us figure out the minutiae. She suggested names of contractors and insisted that we hire them after an interview. This was helpful since we had no prior experience with remodeling. We ended up choosing one of her suggestions and it all worked out very well.
December 2018 / New Construction Home
We had a great experience working with Hellen and her team at Design Loft on our new construction project. Hellen optimized the floor plans for kitchen and bathrooms and helped us on various design elements and features of the new space. We were impressed with Hellen’s creativity and eye for detail. She was able to understand our requirements and work with the constraints of our plan to recommend creative solutions. Her flexible and collaborative work style makes it easy to work with her. She always got back to us promptly on deliverables and questions. It has been a pleasure working with Hellen and her team, and we highly recommend her for interior design.
December 2018 / Condominium Master Bath Remodel
I worked with Hellen and Majo to design the remodel of the master bathroom of my condominium in Sunnyvale. They were very helpful in suggesting things I hadn’t considered, like turning my French doors into a pocket door to save space. They also suggested brands and suppliers I had not found by on-line searches, which led me to a custom vanity and far more interesting fixtures than I would have found on my own. The most important thing they did for me was to prepare all the drawings and information I needed to get a permit from the city on the first try. They are very responsive and easy to work with, as well. I highly recommend Design Loft!
May 2018 / Kitchen & Family Room Remodel
Hellen and her team were instrumental in the wonderful make-over of our first floor living space that included a complete kitchen re-do and an update to our family room and half bath. Her sense of color, style, and functionality were so welcome with her casual, thoughtful style. She is not dogmatic like so many design firms, but rather is excellent at listening, asking really good questions about wants vs. needs, and making suggestions for changes that are not readily apparent. Without question, some of the best features of our remodel were ideas from her that we had not even considered. And, of course, Hellen and colleague Karen are so incredibly nice (and funny!), it makes working with them a joy. We could not be happier with the result.
November 2016 / Townhome Remodel
I hired Hellen after receiving a glowing recommendation from a friend. Hellen created a stunning design for my small townhouse. The space is limited but Hellen was able to present me with three options that exceeded my expectations. During the design process she remained flexible and thoughtful, finding finishes that exactly matched my vision.
Our remodeling and redecorating project was modest and we had no previous experience with an interior designer. Houzz helped us narrow our choices to designers whose work fit our constraints, and Design Loft was our top choice. We have been absolutely thrilled with Hellen’s work throughout, from room layout to paint colors to maximizing the impact of our existing furnishings and finally selecting and buying new pieces. Throughout all, Hellen quickly understood “what we meant” as opposed to “what we said”, and the results have far exceeded our expectations. We now truly enjoy the rooms of our house that Hellen has touched. She has been true to our budget, time frames, and styles, although her work can get busy with other projects at times. We have no hesitation giving Design Loft our highest recommendation